{"id":894,"date":"2022-02-28T14:06:00","date_gmt":"2022-02-28T14:06:00","guid":{"rendered":"https:\/\/dev.cryptoloc.au\/?p=894"},"modified":"2023-10-03T06:15:27","modified_gmt":"2023-10-03T06:15:27","slug":"the-wright-stuff-meet-cryptolocs-new-customer-success-manager","status":"publish","type":"post","link":"https:\/\/127.0.0.1\/the-wright-stuff-meet-cryptolocs-new-customer-success-manager\/","title":{"rendered":"The Wright Stuff: Meet Cryptoloc\u2019s new Customer Success Manager"},"content":{"rendered":"\n

Cryptoloc is pleased to welcome Katrina Wright<\/a> to the team as our new Customer Success Manager, helping our users ensure they get the most out of the world\u2019s safest cybersecurity platform. <\/p>\n\n\n\n

At first glance, Katrina doesn\u2019t fit the profile of a tech guru. For starters, she\u2019s an outdoor person \u2013 when she\u2019s not helping our customers to implement Cryptoloc\u2019s patented encryption technology, you\u2019ll find her boating and camping with her kids, or tending to her cattle. <\/p>\n\n\n\n

But Katrina has always had a passion for customer service, and it\u2019s that passion that she\u2019ll be bringing to her new role at Cryptoloc. <\/p>\n\n\n\n

\u201cWhen you\u2019re running a business, I don\u2019t think there\u2019s anything more important than looking after your customers and ensuring their complete satisfaction over the entire lifecycle of your products,\u201d she says.<\/p>\n\n\n\n

\u201cI\u2019ve always had a knack for being able to put myself in the customer\u2019s shoes and see things from their perspective. It\u2019s not just about answering their questions \u2013 it\u2019s about anticipating those questions, preventing problems before they can occur, and suggesting new ways for them to use your product that they might never have thought of.<\/p>\n\n\n\n

\u201cHaving spent my career in customer service, I think this is the perfect role for me. I\u2019m excited to accompany Cryptoloc\u2019s customers on their journey with the product and ensure they get the most value out of it.\u201d <\/p>\n\n\n\n

Cryptoloc\u2019s patented technology, which combines three different encryption algorithms into one unique multilayer process, guarantees privacy, authenticity and control of all data transactions.<\/p>\n\n\n\n

This ISO-certified technology has been deployed across a wide range of applications, including file storage, document management, ransomware recovery, counterfeit prevention and detection solutions, and the world\u2019s most secure digital platform for customers who wish to develop and build their own products. <\/p>\n\n\n\n

But while the technology behind Cryptoloc is advanced, Katrina says her role is ultimately very simple. <\/p>\n\n\n\n

\u201cIt\u2019s about protecting our customers from attacks,\u201d she says. \u201cWe want our customers to have the best implementation and be able to use the full functionality of our products, and it\u2019s my role to go out and show them how to protect their data with Cryptoloc.\u201d <\/p>\n\n\n\n

With the Australian Cyber Security Centre (ACSC) recently reporting that cyber attacks had increased by nearly 13 per cent over the past year, resulting in losses of more than $33 billion, Katrina says it\u2019s never been more important to ensure you\u2019re protected against cybercrime. <\/p>\n\n\n\n

\u201cIt\u2019s not just businesses that have to take this seriously, either,\u201d she says. \u201cPrivate companies of all sizes are being targeted by cyber criminals, but so are individuals, schools, social services, and even hospitals \u2013 people and organisations from all walks of life. <\/p>\n\n\n\n

\u201cMany of the people who need the protection that Cryptoloc offers won\u2019t have used a product like this before, so it\u2019s particularly important that we walk them through it and show them how to take control of their data.\u201d <\/p>\n\n\n\n

To get in touch with Katrina and the team and learn more about the world\u2019s safest cybersecurity platform, contact us today<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Cryptoloc is pleased to welcome Katrina Wright to the team as our new Customer Success Manager, helping our users ensure they get the most out of the world\u2019s safest cybersecurity platform.  At first glance, Katrina doesn\u2019t fit the profile of a tech guru. For starters, she\u2019s an outdoor person \u2013 when she\u2019s not helping our customers to […]<\/p>\n","protected":false},"author":3,"featured_media":1094,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/posts\/894"}],"collection":[{"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/comments?post=894"}],"version-history":[{"count":2,"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/posts\/894\/revisions"}],"predecessor-version":[{"id":1133,"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/posts\/894\/revisions\/1133"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/media\/1094"}],"wp:attachment":[{"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/media?parent=894"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/categories?post=894"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/127.0.0.1\/wp-json\/wp\/v2\/tags?post=894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}