{"id":60,"date":"2023-06-27T05:07:40","date_gmt":"2023-06-27T05:07:40","guid":{"rendered":"https:\/\/dev.cryptoloc.au\/?page_id=60"},"modified":"2023-09-25T23:51:21","modified_gmt":"2023-09-25T23:51:21","slug":"knowledge-centre","status":"publish","type":"page","link":"https:\/\/127.0.0.1\/knowledge-centre\/","title":{"rendered":"Knowledge Centre"},"content":{"rendered":"<h1>Knowledge Centre<\/h1>\n<h2>Cryptoloc Cloud<\/h2>\n<div><style>#sp-ea-414 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 150ms;}#sp-ea-414.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 0px solid #e2e2e2; }#sp-ea-414.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #2d2d2e;}#sp-ea-414.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: rgba(255,255,255,0); color: #687076;}#sp-ea-414.sp-easy-accordion>.sp-ea-single {background: rgba(238,238,238,0);}#sp-ea-414.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1693375256\"><div id=\"sp-ea-414\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"minus\" data-col-icon=\"plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4140\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4140\" aria-controls=\"collapse4140\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> General<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4140\" data-parent=\"#sp-ea-414\" role=\"region\" aria-labelledby=\"ea-header-4140\"><div class=\"ea-body\"><style>#sp-ea-417 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 150ms;}#sp-ea-417.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 0px solid #e2e2e2; }#sp-ea-417.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #2d2d2e;}#sp-ea-417.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: rgba(255,255,255,0); color: #687076;}#sp-ea-417.sp-easy-accordion>.sp-ea-single {background: rgba(238,238,238,0);}#sp-ea-417.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1693375479\"><div id=\"sp-ea-417\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"minus\" data-col-icon=\"plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4170\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4170\" aria-controls=\"collapse4170\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is Cryptoloc Cloud?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4170\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-4170\"><div class=\"ea-body\"><p>Cryptoloc Cloud is secure cloud based electronic data management solution (EDMS). Cryptoloc Cloud enables you to store, share and send your documents securely and request and receive digital signatures without the risk your information being intercepted. Powered by Cryptoloc\u2019s patented three key encryption technology it is one of the world\u2019s most secure cloud based solutions.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4171\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4171\" aria-controls=\"collapse4171\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Why is Cryptoloc Cloud the world\u2019s most secure cloud based electronic data management solution (EDMS)?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4171\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-4171\"><div class=\"ea-body\"><p>Cryptoloc Cloud uses Cryptoloc Technology a unique and patented encryption process that provides unmatched security and integrity for every document.<br \/>\nPrivacy and Control \u2014 Cryptoloc Cloud uses client-side cryptography, this means your documents are always encrypted before uploading to Cryptoloc Cloud and cannot be viewed by unauthorised parties-not even by Cryptoloc.<br \/>\nEliminate identify fraud \u2014 With our Multi-Factor Authentication, no one can sign, or access your documents, without their identity being verified.<br \/>\nShare with confidence \u2014 Choose who can access your documents and grant permission levels. You control who can update, sign or view documents.<br \/>\nFull Audit and Version Control \u2014 A legal time and date stamp audit trail records every time someone receives, updates, views or signs your documents. You are automatically notified to ensure changes don\u2019t go unnoticed.<br \/>\nAuto-share if something happens to you \u2014 Our Data Legacy feature automatically gives nominated people access to certain documents if you die or are permanently incapacitated. Our Cryptoloc Technology protects and preserves your information by ensuring original documents cannot be altered.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4172\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4172\" aria-controls=\"collapse4172\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is Cryptoloc Technology?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4172\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-4172\"><div class=\"ea-body\"><p>Cryptoloc Technology is our patented encryption technology that combines three different encryption algorithms (AES-256, RSA-4096 and RSA OAEP) in one process. What makes Cryptoloc\u2019s Technology unique is it generates three keys and encrypts every single file separately, this offers significant security advantages over the encryption of other providers. With Cryptoloc Technology your data is encrypted both at rest and in transit and our Zero Knowledge Protocols means no one, including Cryptoloc can access your data other than you. If you wish to find out more about our Cryptoloc Technology refer to our Cryptoloc Security Whitepaper on our website.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4173\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4173\" aria-controls=\"collapse4173\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What devices can I use Cryptoloc Cloud on?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4173\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-4173\"><div class=\"ea-body\"><p>You can now use Cryptoloc Cloud on the following devices:<\/p>\n<ul>\n<li>Windows PC (using Edge, Google Chrome, Firefox and Brave Browsers)<\/li>\n<li>Mac (Google Chrome, Firefox and Brave Browsers)<\/li>\n<li>Android and iOS mobile devices<\/li>\n<\/ul>\n<p>For your security, please keep your browser software up to date.<br \/>\nOnce you have recovered your account, remember to save a copy of your Private Key. You can download our Cryptoloc Cloud mobile app and transfer a copy of your Private Key over. If you lose your Private Key in the future, you will be able to retrieve it from your Cryptoloc Cloud app.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4174\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4174\" aria-controls=\"collapse4174\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Where is my data stored?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4174\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-4174\"><div class=\"ea-body\"><p>We use AWS cloud computing infrastructure to store your data. Users can select from several locations and we recommend selecting the geographic location closest to their location.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4175\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4175\" aria-controls=\"collapse4175\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What file types can I share, store and sign?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4175\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-4175\"><div class=\"ea-body\"><p>You can safely store, update, share, and legally sign any type of digital file format.<br \/>\nExamples include Contracts, Wills and other legal documents; Superannuation and Insurance policies; Powers of Attorney and funeral plans; Family photos, passwords, letters; Tax returns and other financial documents; Trust deeds, Share portfolios and many others.<br \/>\nThe list is endless! You will have peace of mind knowing your documents are protected by our advanced Cryptoloc encryption technology<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4176\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4176\" aria-controls=\"collapse4176\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Is my Cryptoloc Cloud digital signature legal?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4176\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-4176\"><div class=\"ea-body\"><p>You can safely store, update, share, and legally sign any type of digital file format.<br \/>\nExamples include Contracts, Wills and other legal documents; Superannuation and Insurance policies; Powers of Attorney and funeral plans; Family photos, passwords, letters; Tax returns and other financial documents; Trust deeds, Share portfolios and many others.<br \/>\nThe list is endless! You will have peace of mind knowing your documents are protected by our advanced Cryptoloc encryption technology<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4177\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4177\" aria-controls=\"collapse4177\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Is my Cryptoloc Cloud digital signature legal?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4177\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-4177\"><div class=\"ea-body\"><p>Signing documents via Cryptoloc Cloud complies with electronic signature laws worldwide and is valid and legally enforceable as an equivalent to a signed paper contract. Our digital signatures are compliant with the UETA and ESign Act (United States), UECA (Canada), the European Union\u2019s VAT Directive and similar Electronic Transactions Acts in Australia, New Zealand, the United Kingdom, South Africa, China and many more.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4178\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4178\" aria-controls=\"collapse4178\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is Data Legacy?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4178\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-4178\"><div class=\"ea-body\"><p>Data Legacy is a feature of our Personal Plans that allows you to bequeath access to data within your cloud. You create a Data Legacy by granting your Nominee, such as a loved one, friend or executor access to part of your Cryptoloc Cloud. Nominees are granted access only after a confirmed Trigger Event, such as Death, Incapacity or Liquidation, takes place AND the event is verified by Cryptoloc.<br \/>\nYou can change who has access to your Data Legacy at any time.<br \/>\nA Nominee needs to have a Cryptoloc Cloud account.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4179\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4179\" aria-controls=\"collapse4179\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is a Nominee?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4179\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-4179\"><div class=\"ea-body\"><p>A nominee is a person you have selected to be able to access data within your Cloud on the confirmation of a Trigger Event. For example, you may have nominated your Executor to access your will which you have stored in your cloud on the confirmation of your death.<br \/>\nNominee\u2019s must have a Cryptoloc Cloud account.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41710\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41710\" aria-controls=\"collapse41710\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is a Verified account?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse41710\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-41710\"><div class=\"ea-body\"><p>A verified account is an account where Cryptoloc has verified the identity of the account owner. To verify an account the owner must supply Cryptoloc with specific documentation which validates their identity. Account holders who nominate other users must have their account verified. How to verify your account is covered in the How Do I section of the FAQ\u2019s.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41711\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41711\" aria-controls=\"collapse41711\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is a Trigger Event?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse41711\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-41711\"><div class=\"ea-body\"><p>A Trigger Event is the event which Cryptoloc must verify before your information is released to your chosen Nominees. For example, Death, Incapacity and Liquidation are all Trigger Events available in Cryptoloc Cloud.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41712\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41712\" aria-controls=\"collapse41712\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is Document Management?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse41712\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-41712\"><div class=\"ea-body\"><p>Document management is a business account feature useful in instances where you have multiple people working on the same file. Document management enables users to check out files to make updates and whilst the file is checked out other users cannot checkout or update the file. This reduces the risk of multiple users making conflicting changes to a file.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41713\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41713\" aria-controls=\"collapse41713\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is Workflow?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse41713\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-41713\"><div class=\"ea-body\"><p>Cryptoloc Cloud\u2019s Workflow is a feature that enables you to stay on top of your day-to-day tasks and manage your business processes. With Cryptoloc Cloud\u2019s Workflow you can break down any process into a series of simple tasks, assign these tasks to individuals and then monitor the progress via notifications from the system.<br \/>\nHow to use Workflow and other features of you Crytpoloc Cloud is covered in the \u2018How to Use your Cryptoloc Cloud Video\u2019 available in the Resources section of the Cryptoloc Cloud website under Knowledge Centre.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41714\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41714\" aria-controls=\"collapse41714\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is SecureShare?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse41714\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-41714\"><div class=\"ea-body\"><p>Our SecureShare feature allows you to securely share documents and request digital signatures using Cryptoloc Technology with people who don\u2019t have a Cryptoloc Cloud account. How to use Workflow and other features of you Crytpoloc Cloud is covered in the \u2018How to Use your Cryptoloc Cloud Video\u2019 available in the Resources section of the Cryptoloc Cloud website under Knowledge Centre.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41715\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41715\" aria-controls=\"collapse41715\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Why would I use SecureShare?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse41715\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-41715\"><div class=\"ea-body\"><p>SecureShare enables you to share files using Cryptoloc\u2019s Technology to people who don\u2019t have a Cryptoloc Cloud account.<br \/>\nThis means that you can still send a document or request digital signatures securely to contacts who don\u2019t have a Cryptoloc Cloud. SecureShare ensures that the documents won\u2019t be intercepted or read by anyone other than the intended party.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41716\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41716\" aria-controls=\"collapse41716\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How are my files protected when I use SecureShare?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse41716\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-41716\"><div class=\"ea-body\"><p>Cryptoloc Cloud protects every SecureShare with a unique temporary Private Key using its patented Cryptoloc Technology.<br \/>\nSecureShare works by sending a link to the recipient\u2019s email address which includes part of this unique Private Key. Cryptoloc Cloud stores the remaining part of this key for use only after the recipient\u2019s identity has been verified.<br \/>\nAfter the recipient opens the link an SMS access code is sent to their mobile number. They must enter this access code to verify their identity. Cryptoloc Cloud then combines both parts of the SecureShare Private Key to unlock access to your shared file, making it available to download and sign.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41717\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41717\" aria-controls=\"collapse41717\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is the difference between a Personal and Business Account?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse41717\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-41717\"><div class=\"ea-body\"><p>Personal accounts are recommended for situations where a single user wishes to securely store personal information. Our Personal plans enable users to create a Data Legacy whereby they can nominate a person (such as a Trustee) to be granted access to their data in the event of a Trigger Event.<br \/>\nBusiness\u00a0accounts\u00a0enable you to establish a multi- user environment where there is a requirement to access and share information across multiple users. Our Business accounts through the Document Management feature enables users to check out files eliminating the risk of multiple users making conflicting changes to a file.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41718\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41718\" aria-controls=\"collapse41718\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is my referral code and how do I use it?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse41718\" data-parent=\"#sp-ea-417\" role=\"region\" aria-labelledby=\"ea-header-41718\"><div class=\"ea-body\"><p>Your referral code is a unique identifier for your account. Even if your account is marked hidden, other users will still be able to search for you using your referral code.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4141\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4141\" aria-controls=\"collapse4141\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Private key, escrow &amp; account access<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4141\" data-parent=\"#sp-ea-414\" role=\"region\" aria-labelledby=\"ea-header-4141\"><div class=\"ea-body\"><style>#sp-ea-434 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 150ms;}#sp-ea-434.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 0px solid #e2e2e2; }#sp-ea-434.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #2d2d2e;}#sp-ea-434.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: transparent; color: #687076;}#sp-ea-434.sp-easy-accordion>.sp-ea-single {background: transparent;}#sp-ea-434.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1693435562\"><div id=\"sp-ea-434\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"minus\" data-col-icon=\"plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4340\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4340\" aria-controls=\"collapse4340\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is my Private Key?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4340\" data-parent=\"#sp-ea-434\" role=\"region\" aria-labelledby=\"ea-header-4340\"><div class=\"ea-body\"><p>Your Private Key is a unique digital security key (in the form of a file) automatically created on your device when you join Cryptoloc Cloud. Your key is required whenever you access or share your files.<br \/>\nAlways ensure you keep a backup copy, export your Private Key to your mobile device and NEVER share it with anyone.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4341\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4341\" aria-controls=\"collapse4341\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I backup my Private Key?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4341\" data-parent=\"#sp-ea-434\" role=\"region\" aria-labelledby=\"ea-header-4341\"><div class=\"ea-body\"><p>How to export your Private Key to your device.<\/p>\n<ol>\n<li>Log in into your Cloud and click on your \u2018ACCOUNT NAME\u2019 in the top right hand corner.<\/li>\n<li>Click \u2018Manage Private Key\u2019.<\/li>\n<li>Select \u2018Transport to Mobile App\u2019 and enter your password.<\/li>\n<li>A one-time verification code will be generated.<\/li>\n<li>Log in to the Crytpoloc Cloud Mobile App on your device.<\/li>\n<li>Press the \u2018Transport your Private Key Here\u2019 button.<br \/>\nEnter the verification code and click the \u2018RECEIVE\u2019 key.<\/li>\n<\/ol>\n<p>A backup copy of your Private Key has now been stored on your mobile device.<\/p>\n<p>How to back up your Private Key is also covered in the \u2018Configuring your Cloud Video\u2019 available in the Resources section of the Cryptoloc Cloud website under Knowledge Centre.<br \/>\nCryptoloc recommends you backup (export) your Private Key to both your mobile device, and a USB that can be stored in a secure location. This way if you lose your Private Key you can export it back from your mobile or retrieve a copy from the USB.<br \/>\nRemember to never give anyone your Private Key or password or store your Private Key and password together.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4342\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4342\" aria-controls=\"collapse4342\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What should I do if I lose my Private Key?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4342\" data-parent=\"#sp-ea-434\" role=\"region\" aria-labelledby=\"ea-header-4342\"><div class=\"ea-body\"><p>If you have forgotten your password or lost your Private Key, go to the Cryptoloc Cloud login page and click on \u201cCannot login? Account Recovery\u201d. You will then be able to regenerate a new Private Key and new password by following the recovery process, fees apply.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4343\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4343\" aria-controls=\"collapse4343\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Why am I charged an Account Recovery fee?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4343\" data-parent=\"#sp-ea-434\" role=\"region\" aria-labelledby=\"ea-header-4343\"><div class=\"ea-body\"><p>The Account Recovery fee ($15) covers administration costs in verifying your account internally, as well as obtaining approval and verification from your trusted Escrow Agent.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4344\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4344\" aria-controls=\"collapse4344\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is an Escrow Agent?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4344\" data-parent=\"#sp-ea-434\" role=\"region\" aria-labelledby=\"ea-header-4344\"><div class=\"ea-body\"><p>An Escrow Agent is an independent legal third party linked to all Cryptoloc Cloud accounts. With traditional encryption, if you lose your key, you lose access to all your information forever. Additionally, with traditional encryption solutions if a cyber-criminal gets access to your key, they gain access to all your data.<br \/>\nCryptoloc\u2019s advantage is our Escrow Agent feature, which ensures that even if you lose your key you never lose access to the files you store with Cryptoloc Cloud as the Escrow Agent is able to recover your access should you require an Account Recovery. And with Cryptoloc\u2019s encryption process even if a cyber-criminal gets hold of your key, they still can\u2019t access your files.<\/p>\n<p>It is important to note that the Escrow Agent can NEVER access your files. Their only function is to recover YOUR part of the Cryptoloc Security protecting your files.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4345\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4345\" aria-controls=\"collapse4345\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What happens if I can\u2019t access my account?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4345\" data-parent=\"#sp-ea-434\" role=\"region\" aria-labelledby=\"ea-header-4345\"><div class=\"ea-body\"><p>If you lose your password or Private Key, you can recover your account using the Account Recovery link on the login page.<br \/>\nPlease note that Account Recovery will require the creation of a new Private Key and will incur an Account Recovery fee.<br \/>\nOnce you submit an Account Recovery request you will not be able to access your account until the recovery has been processed.<br \/>\nThe Account Recovery process will create a new Private Key on your device and ask you to create a new password.<br \/>\nFor your security, NEVER give your password or Private Key to anyone, ALWAYS store a backup securely and export your Private Key to your mobile device.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4346\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4346\" aria-controls=\"collapse4346\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Why is Cryptoloc not accepting my Private Key?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4346\" data-parent=\"#sp-ea-434\" role=\"region\" aria-labelledby=\"ea-header-4346\"><div class=\"ea-body\"><p>Your browser will remember the last location of your key. If you are using a different account or you have just recovered your account through an Account Recovery process, you will need to click on \u2018Use ANOTHER PRIVATE KEY\u2019 and select the correct Private Key.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4347\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4347\" aria-controls=\"collapse4347\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> I have a Business Account with Members; can I recover a member account who has lost their Private key?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4347\" data-parent=\"#sp-ea-434\" role=\"region\" aria-labelledby=\"ea-header-4347\"><div class=\"ea-body\"><p>No, recoveries for Business accounts follow the Account Recovery process covered previously.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4142\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4142\" aria-controls=\"collapse4142\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Setting up your cloud - some useful apps<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4142\" data-parent=\"#sp-ea-414\" role=\"region\" aria-labelledby=\"ea-header-4142\"><div class=\"ea-body\"><style>#sp-ea-435 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 150ms;}#sp-ea-435.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 0px solid #e2e2e2; }#sp-ea-435.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #2d2d2e;}#sp-ea-435.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: transparent; color: #687076;}#sp-ea-435.sp-easy-accordion>.sp-ea-single {background: transparent;}#sp-ea-435.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1693436033\"><div id=\"sp-ea-435\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"minus\" data-col-icon=\"plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4350\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4350\" aria-controls=\"collapse4350\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What apps are vailable for my Cryptoloc Cloud?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4350\" data-parent=\"#sp-ea-435\" role=\"region\" aria-labelledby=\"ea-header-4350\"><div class=\"ea-body\"><p>There are three apps that have been developed to assist you in getting the most out of your Cryptoloc Cloud. These are the Cloud Mobile App, the Cloud Sync App and the Cloud Microsoft Add-In for Outlook.<br \/>\nAll the apps are free, and we recommend you install these apps before using your Cryptoloc Cloud.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4351\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4351\" aria-controls=\"collapse4351\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What do the apps do?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4351\" data-parent=\"#sp-ea-435\" role=\"region\" aria-labelledby=\"ea-header-4351\"><div class=\"ea-body\"><p>The Cloud Mobile App enables you to access any of the files stored in your Cryptoloc Cloud using your mobile device.<br \/>\nThe Sync App enables you to work seamlessly across all your devices by automatically syncing your files. This ensures they are always up to date and you are always working on the latest file version no matter where you access them from.<br \/>\nThe Cloud Microsoft Add-In allows you to send and share fully encrypted documents directly from Outlook.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4352\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4352\" aria-controls=\"collapse4352\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I install the apps?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4352\" data-parent=\"#sp-ea-435\" role=\"region\" aria-labelledby=\"ea-header-4352\"><div class=\"ea-body\"><p>How to install the apps is also covered in the \u2018Configuring your Cloud Video\u2019 available in the Resources section of the Cryptoloc Cloud website under Knowledge Centre.<\/p>\n<p>Cloud Mobile App \u2013 to download the free app.<\/p>\n<ol>\n<li>Go to\u00a0<a href=\"https:\/\/cryptoloc.com\/\">www.cryptoloc.com<\/a>\u00a0on your mobile device and click \u2018RESOURCES\u2019<\/li>\n<li>Choose \u2018DOWNLOAD CLOUD MOBILE APP\u2019 for the Apple App Store or Google Play, depending on your device.<\/li>\n<li>Download the app<\/li>\n<li>Once installed, login using you Cryptoloc Cloud email and password.<\/li>\n<\/ol>\n<p>Note once you have installed the Cloud Mobile App, we strongly recommend you export and back up your Private Key to your mobile device. This is covered in the Private Key section of the FAQs.<\/p>\n<p>Cloud Sync App \u2013 to download the free App.<\/p>\n<ol>\n<li>Go to\u00a0<a href=\"https:\/\/cryptoloc.com\/\">www.cryptoloc.com<\/a>\u00a0on your mobile device and click \u2018RESOURCES\u2019<\/li>\n<li>Choose \u2018DOWNLOAD CLOUD SYNC APP\u2019 for either Mac or Windows, depending on your Operating System.<\/li>\n<li>Once downloaded, log in with your password and private key.<\/li>\n<li>Choose a destination on your device as your Cryptoloc Cloud Sync folder and name the folder.<\/li>\n<\/ol>\n<p>Cloud Microsoft Add-In \u2013 to download the free App.<\/p>\n<ol>\n<li>Go to the Cryptoloc Cloud product page\u00a0<a href=\"https:\/\/cryptoloc.com\/cloud\">www.cryptoloc.com\/cloud<\/a><\/li>\n<li>Click on the Microsoft AppSource logo located on the page.<\/li>\n<li>Click \u2018Get it now\u2019 and enter your details.<\/li>\n<li>Now when you open a new email in Outlook the Cryptoloc Send&amp;Sign icon will appear in the toolbar.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4143\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4143\" aria-controls=\"collapse4143\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How to use your Cloud<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4143\" data-parent=\"#sp-ea-414\" role=\"region\" aria-labelledby=\"ea-header-4143\"><div class=\"ea-body\"><style>#sp-ea-436 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 150ms;}#sp-ea-436.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 0px solid #e2e2e2; }#sp-ea-436.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #2d2d2e;}#sp-ea-436.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: transparent; color: #687076;}#sp-ea-436.sp-easy-accordion>.sp-ea-single {background: transparent;}#sp-ea-436.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1693440483\"><div id=\"sp-ea-436\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"minus\" data-col-icon=\"plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4360\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4360\" aria-controls=\"collapse4360\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I upload \/ import data into the Cryptoloc Cloud?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4360\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-4360\"><div class=\"ea-body\"><p>You can upload data into your Cryptoloc Cloud automatically using the Cryptoloc Cloud Sync App.<\/p>\n<ol>\n<li>Select the Folder or File you wish to upload into the Cloud.<\/li>\n<li>Either move or copy them into the Windows File Explorer on your PC where your Cryptoloc Cloud Groups are located.<\/li>\n<li>Go to the Sync App and Sync the Group in which you just placed the folder or files.<\/li>\n<li>When the Sync is completed, the folder or files will appear within the Group you selected in your Cryptoloc Cloud.<\/li>\n<li>The folder or file will now be automatically updated each time a Sync is performed.<\/li>\n<\/ol>\n<p>To upload data into your Cryptoloc Cloud manually.<\/p>\n<p>In your Cryptoloc Cloud Click \u2018ADD FOLDER\u2019 and name the folder.<\/p>\n<p>Then start adding files to the folder by Clicking \u2018ADD FILE\u2019<\/p>\n<p>Select \u2018CHOOSE FILES\u2019<\/p>\n<p>Select the file you wish to import and the file will then be uploaded.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4361\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4361\" aria-controls=\"collapse4361\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I update a file?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4361\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-4361\"><div class=\"ea-body\"><ol>\n<li>Hover-over the file you would like to update and Click \u2018UPDATE\u2019. The \u2018UPLOAD NEW VERSION\u2019 pop-up will appear.<\/li>\n<li>Click the \u2018BROWSE\u2019 button to navigate to your PC and select the file you need.<\/li>\n<li>Click the \u2018UPDATE AND CHECK-IN\u2019 button to update the file to Cryptoloc Cloud. This newest version will automatically be listed.<\/li>\n<\/ol>\n<p>To view and download previous versions, Click on the file name. Here you can view all file details, version history, date stamping and signed status.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4362\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4362\" aria-controls=\"collapse4362\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I ask someone to sign a file?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4362\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-4362\"><div class=\"ea-body\"><p>You can have someone sign a file by either sending the file directly through Cryptoloc Cloud or via Microsoft Outlook.<\/p>\n<p>To send the file directly through Cryptoloc Cloud.<\/p>\n<ol>\n<li>Select the file you wish to be signed.<\/li>\n<li>Click the \u2018SHARE\u2019 icon on the file.<\/li>\n<li>Enter the email details of the person you wish to sign the document.<\/li>\n<li>Select the Bulk Actions, VIEW and SIGN and click APPLY.<\/li>\n<\/ol>\n<p>To send the file via Microsoft Outlook.<\/p>\n<ol>\n<li>Open a new email, enter the email details of the person you wish to sign the document.<\/li>\n<li>Click the \u2018Cryptoloc SEND &amp; SIGN\u2019 Icon in the tool bar.<\/li>\n<li>Enter your Password, Click \u2018CONNECT\u2019 and enter your Password again to open your key.<\/li>\n<li>Select the file you wish the recipient to sign and elect if you want the recipient to sign as received or as an agreement.<\/li>\n<li>Click \u2018START SECURING FILES\u2019.<\/li>\n<li>Click \u2018INSERT SHARES INTO EMAIL\u2019 and then send the email.<\/li>\n<\/ol>\n<p>The person you wish to sign the document will then receive an email notification requesting them to download and sign the document. Once the document is signed both you and the recipient will each receive a certificate of notification verifying the document was signed.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4363\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4363\" aria-controls=\"collapse4363\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I view the record of a digital signature?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4363\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-4363\"><div class=\"ea-body\"><p>With Cryptoloc Cloud both the sender and recipient receive an email confirming the signature with a \u201cConfirmation of Signature\u201d PDF attached.<\/p>\n<p>Additionally, you can always access and download every Confirmation of Signature from the file history and audit trail.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4364\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4364\" aria-controls=\"collapse4364\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I share with SecureShare?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4364\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-4364\"><div class=\"ea-body\"><p>1. Click \u2018SHARE\u2019 on the file you wish to share.<br \/>\n2. Enter your password and Private Key<br \/>\n3. Enter the name of the person with whom you wish to share.<br \/>\n4. Click on the SecureShare icon that appears.<br \/>\n5. Enter your recipient\u2019s name and mobile number.<br \/>\n6. Set an expiry date for the SecureShare and the recipient\u2019s required action: \u2018DOWNLOAD\u2019, \u2018SIGN AS RECEIVED\u2019 or \u2018SIGN AND AGREE\u2019.<br \/>\n7. Click \u2018SEND\u2019.<\/p>\n<p>Using our SecureShare feature is also covered in the \u2018How to Use your Cryptoloc Cloud Video\u2019 available in the Resources section of the Cryptoloc website under Knowledge Centre.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4365\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4365\" aria-controls=\"collapse4365\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How does the recipient access a SecureShare file?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4365\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-4365\"><div class=\"ea-body\"><ol>\n<li>The recipient will receive an email that contains an \u2018ACCESS FILE\u2019 link.<\/li>\n<li>They click on the \u2018ACCESS FILE\u2019 link to open the SecureShare webpage in your browser.<\/li>\n<li>The recipient will be automatically sent an access code via SMS to the mobile number entered by the sender.<\/li>\n<li>They enter the access code into the SecureShare webpage and will then be able to download the file shared by the sender.<\/li>\n<\/ol>\n<p>Please note the recipient will have a short time period available to download the file. This is a further security measure.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4366\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4366\" aria-controls=\"collapse4366\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> They did not download or sign the file before the SecureShare expired. How do they access it now?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4366\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-4366\"><div class=\"ea-body\"><p>The recipient needs to contact the sender and request them resend the SecureShare.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4367\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4367\" aria-controls=\"collapse4367\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I revoke access from a SecureShare Recipient?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4367\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-4367\"><div class=\"ea-body\"><ol>\n<li>Login and locate the file that has been shared.<\/li>\n<li>Click on \u2018SHARE\u2019 to list all users with whom you have shared the file.<\/li>\n<li>Click the \u2018EDIT\u2019 button on the appropriate user to load the SecureShare popup.<\/li>\n<li>Use the \u2018REVOKE\u2019 button to remove access to the file.<\/li>\n<\/ol>\n<p>The person you have shared with will no longer be able to access the shared file.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4368\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4368\" aria-controls=\"collapse4368\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I update a SecureShare sent to an incorrect mobile number?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4368\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-4368\"><div class=\"ea-body\"><p>Please note due to Cryptoloc\u2019s multi-factor authentication process, even if the incorrect email or mobile number has been entered the unintended recipient cannot access the file you have shared.<\/p>\n<ol>\n<li>Login and locate the file that has been shared with an incorrect mobile number.<\/li>\n<li>Click on \u2018SHARE\u2019 to list all users with whom you have shared the file.<\/li>\n<li>Click on the \u2018EDIT\u2019 button next to the user with the incorrect mobile number.<\/li>\n<li>Correct the mobile number from within the \u2018EDIT SECURESHARE\u2019 popup window using the pencil icon next to the incorrect number.<\/li>\n<li>Click \u2018SAVE\u2019 once you are done.<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4369\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4369\" aria-controls=\"collapse4369\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I resend a SecureShare or extend the expiry date?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4369\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-4369\"><div class=\"ea-body\"><ol>\n<li>Login and locate the file that has been shared.<\/li>\n<li>Click on \u2018SHARE\u2019 to list all users with whom you have shared the file.<\/li>\n<li>Click on the \u2018EDIT\u2019 button next to the user whose share you wish to resend or extend.<\/li>\n<li>Update the expiry date, if required and then click the \u2018RESEND\u2019 button.<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43610\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43610\" aria-controls=\"collapse43610\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I set up Email Notifications?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43610\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43610\"><div class=\"ea-body\"><ol>\n<li>Click on your \u2018USERNAME\u2019 in the top right-hand side corner<\/li>\n<li>Click on \u2018MY ACCOUNT\u2019 in the top right-hand corner.<\/li>\n<li>Click on \u2018PRIVACY AND SECURITY\u2019 tab.<\/li>\n<\/ol>\n<p>Select the appropriate check box for Notification frequency. You can choose to receive individual notifications or a daily summary.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43611\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43611\" aria-controls=\"collapse43611\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I update my payment details?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43611\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43611\"><div class=\"ea-body\"><p>Click on your \u2018USERNAME\u2019 in the top right-hand side corner<br \/>\n3. Select \u2018MY ACCOUNT\u2019<br \/>\n4. Select \u2018ACCOUNT DETAILS\u2019<br \/>\n5. Click the \u2018EDIT\u2019 button next to billing<br \/>\n6. Enter your payment details.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43612\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43612\" aria-controls=\"collapse43612\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I verify my Identity?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43612\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43612\"><div class=\"ea-body\"><ol>\n<li>Click \u2018My Nomination\u2019<\/li>\n<li>Enter the required information and submit the application<\/li>\n<li>Cryptoloc will advise once your identity has been verified<\/li>\n<li>Once your account is verified you can start select nominees<\/li>\n<\/ol>\n<p>Note there is a $10 fee to verify accounts.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43613\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43613\" aria-controls=\"collapse43613\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I nominate people to access my Data Legacy?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43613\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43613\"><div class=\"ea-body\"><p>Before you can nominate anyone and create your Data Legacy, your identity must be verified by Cryptoloc Cloud. How to verify your identity and nominate people is covered in the \u2018How to Use your Cryptoloc Cloud Video\u2019 available in the Resources section of the Cryptoloc website under Knowledge Centre. If you still need help verifying your identity you can\u00a0<a href=\"https:\/\/cryptoloc.com\/support\">contact us<\/a>.<\/p>\n<ol>\n<li>Select the appropriate \u2018DRIVE\u2019 (Estate, Business Personal).<\/li>\n<li>Click the \u2018ADD NOMINATION\u2019 button.<\/li>\n<li>Select the \u2018USER\u2019 you would like to Nominate and click on the appropriate \u2018TRIGGER EVENT\u2019 that must occur before this Nominee is granted to access your Data Legacy.<\/li>\n<li>Click \u2018DONE\u2019.<\/li>\n<\/ol>\n<p>If your preferred user (Nominee) is not listed, you can easily invite them by clicking the \u2018INVITE USER\u2019 button &amp; entering their email address. You will be notified via your Account Inbox when the invitation has been accepted. You can then allocate the new user as your Data Legacy Nominee.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43614\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43614\" aria-controls=\"collapse43614\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do my Nominees access my Data Legacy?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43614\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43614\"><div class=\"ea-body\"><p>Nominees can see which Trigger Events you have nominated in the \u2018PEOPLE WHO NOMINATED ME\u2019 sub-menu from the Connections tab<br \/>\nAfter a Trigger Event occurs Nominees are required to notify Cryptoloc. Cryptoloc will contact any other Nominees and ask them to login to confirm or deny the Trigger Event.<br \/>\nCryptoloc requires official documentation from the relevant statutory authorities to confirm the validity of each Trigger Event and it is the responsibility of your Nominees to provide this documentation.<br \/>\nOnce official documentation has been received by Cryptoloc, your Nominees will receive a notification within 2-3 working days advising they have been granted access to your important files and digital assets.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43615\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43615\" aria-controls=\"collapse43615\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I confirm, or flag nominated Trigger Events?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43615\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43615\"><div class=\"ea-body\"><ol>\n<li>Click \u2018NOMINATION\u2019 from the side main menu.<\/li>\n<li>Click \u2018NOTIFY TRIGGER EVENT\u2019 associated with the appropriate nomination.<\/li>\n<\/ol>\n<p>Nominees can notify Trigger Events. Once a Trigger Event has been advised, other Nominees can \u2018confirm\u2019 or \u2018flag as incorrect\u2019, Cryptoloc Cloud will always verify the Trigger Event before allowing Nominee access.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43616\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43616\" aria-controls=\"collapse43616\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I remove people from accessing my Data Legacy?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43616\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43616\"><div class=\"ea-body\"><p>Nominees can be easily removed from accessing your files.<\/p>\n<ol>\n<li>Click on \u2018MY NOMINATIONS\u2019 sub-menu from the Cryptoloc Cloud.<\/li>\n<li>Hover over the Nominee and their Trigger Event you wish to remove.<\/li>\n<li>Click \u2018DEACTIVATE\u2019.<\/li>\n<\/ol>\n<p>The Trigger Event will change to grey. Once all Trigger Events are removed that Nominee will no longer have access your Data Legacy.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43617\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43617\" aria-controls=\"collapse43617\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I enable Document Management?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43617\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43617\"><div class=\"ea-body\"><p>Only users assigned \u2018LEADER\u2019 or \u2018ADMIN\u2019 roles can enable Document Management.<\/p>\n<ol>\n<li>Click the \u2018DMS\u2019 button at the top of the list of files.<\/li>\n<li>Click \u2018ENABLE DOCUMENT MANAGEMENT\u2019 in the pop-up box.<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43618\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43618\" aria-controls=\"collapse43618\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I check in and out files using Document Management?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43618\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43618\"><div class=\"ea-body\"><p>Hover over the file you wish to check out and Click \u2018CHECK-OUT\u2019<\/p>\n<p>The file will then be downloaded to your PC enabling you to work on the file. Once you are finished you can check the file back in by Clicking on \u2018Update\/check-in\u2019 and choosing the file version to check back in.<\/p>\n<p>Only users with update permissions can check out files.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43619\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43619\" aria-controls=\"collapse43619\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I request that a file be checked in?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43619\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43619\"><div class=\"ea-body\"><p>If you go to access a file and it is checked-out by another user. You can send a request that the file be checked back in.<\/p>\n<ol>\n<li>Hover over the file name and Click \u2018REQUEST CHECK-IN\u2019.<\/li>\n<li>A pop-up window will appear informing you who currently has the file checked-out. Click \u2018REQUEST CHECK-IN\u2019.<\/li>\n<\/ol>\n<p>The user who has the file checked-out will now receive a request in their NOTIFICATIONS. If the user with the file checked out isn\u2019t available to check the file in, Admins and Leaders are able to cancel the checkout.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43620\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43620\" aria-controls=\"collapse43620\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Who can change Document Management settings?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43620\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43620\"><div class=\"ea-body\"><p>Only group leaders and system admins have permission to change document management settings.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43621\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43621\" aria-controls=\"collapse43621\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I create a Multi Business User Account?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43621\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43621\"><div class=\"ea-body\"><p>To create a Team, a single user creates their business account and then invites other people to join. The initial user becomes the team owner, and the invites become team members.<\/p>\n<ol>\n<li>Click on \u2018GROUPS\u2019.<\/li>\n<li>Click on \u2018ADD USER\u2019.<\/li>\n<li>Enter the new user\u2019s email address and Click \u2018SENDER MEMBER INVITATION\u2019<\/li>\n<\/ol>\n<p>Your new user will receive an email inviting them to join your team.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43622\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43622\" aria-controls=\"collapse43622\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I view file versions and the audit trail of a file?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43622\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43622\"><div class=\"ea-body\"><p>You can view the history timeline of any file by simply Clicking on the \u2018FILE NAME\u2019.<\/p>\n<p>You can then view the audit trail on any of the versions of that file by Clicking on the \u2018ACTIVITY DETAILS\u2019 of a specific version. This will give you an overview of who created the file, who the file was shared with, who downloaded the file, who signed the file and who has made changes to the file.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43623\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43623\" aria-controls=\"collapse43623\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I create a Workflow?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43623\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43623\"><div class=\"ea-body\"><p>1. Click \u2018WORKFLOW\u2019 from the main menu and then select \u2018WORKFLOW BUILDER\u2019<br \/>\n2. Click \u2018CREATE A WORKFLOW\u2019 and name your Workflow<br \/>\n3. Select your Workflow folder location and Click \u2018NEXT\u2019<br \/>\n4. Choose the users you want to be part of the workflow and when the workflow will start.<br \/>\n5. Create and name the first stage of the workflow.<br \/>\n6. Select the users involved in that stage.<br \/>\n7. Assign the specific task associated with that stage and other required information and Click \u2018SAVE\u2019. Continue to add more stages until the workflow is complete.<br \/>\n8. Click \u2018CONFIRM AND START\u2019<br \/>\n9. Click \u2018CONFIRM\u2019<\/p>\n<p>The workflow will then be sent to Workflow Manager where you can view its progress.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43624\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43624\" aria-controls=\"collapse43624\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I set up Permissions?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43624\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43624\"><div class=\"ea-body\"><p>Permissions are used to control and monitor account member access to information. Permissions are assigned to individuals at a folder level and there are three levels that can be assigned:<\/p>\n<p>Read: The user only has the ability to view the document.<\/p>\n<p>Write: The user only has the ability to edit the document.<\/p>\n<p>Share: The user only has the ability to send the document.<\/p>\n<p>&nbsp;<\/p>\n<p>To assign a Permission:<\/p>\n<ol>\n<li>Click on \u2018PERMISSIONS\u2019.<\/li>\n<li>Enter the name of the user you wish to assign the permission to.<\/li>\n<li>Assign the permissions you wish that user to have access to and Click Apply.<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43625\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43625\" aria-controls=\"collapse43625\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What are Administrators?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43625\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43625\"><div class=\"ea-body\"><p>Administrators are a level of authorization assigned to users within a Business Account.<\/p>\n<p>There are three levels of administration:<\/p>\n<p>System Administrators: Highest Level of authorization.<\/p>\n<p>Workflow Administrators: Authorized to set up and assign Workflows.<\/p>\n<p>Financial Administrators: Authorized to perform actions that incur additional costs.<\/p>\n<p>An account owner is automatically assigned as a System Administrator.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-43626\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse43626\" aria-controls=\"collapse43626\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do I add an Administrator?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse43626\" data-parent=\"#sp-ea-436\" role=\"region\" aria-labelledby=\"ea-header-43626\"><div class=\"ea-body\"><p>To add an Administrator:<\/p>\n<ol>\n<li>Click on \u2018GROUPS\u2019.<\/li>\n<li>Click on \u2018ADMINS\u2019<\/li>\n<li>Select the user you would like to add as an admin and Click Next<\/li>\n<li>Select the type of administration you wish to assign and Click Update Member.<\/li>\n<\/ol>\n<p>The new admin will now appear along with the level of administration assigned to them.<\/p>\n<p>You can also edit the respective administrators by Clicking the Edit Icon against their name.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4144\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4144\" aria-controls=\"collapse4144\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Charges, payments &amp; verifications<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4144\" data-parent=\"#sp-ea-414\" role=\"region\" aria-labelledby=\"ea-header-4144\"><div class=\"ea-body\"><style>#sp-ea-437 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 150ms;}#sp-ea-437.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 0px solid #e2e2e2; }#sp-ea-437.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #2d2d2e;}#sp-ea-437.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: transparent; color: #687076;}#sp-ea-437.sp-easy-accordion>.sp-ea-single {background: transparent;}#sp-ea-437.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1693441931\"><div id=\"sp-ea-437\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"minus\" data-col-icon=\"plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4370\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4370\" aria-controls=\"collapse4370\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is the cost of Cryptoloc Cloud?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4370\" data-parent=\"#sp-ea-437\" role=\"region\" aria-labelledby=\"ea-header-4370\"><div class=\"ea-body\"><p>Personal Accounts cost $10 USD per month for 1TB of data and Business Accounts are $18 USD per month for 2TB data per user, with additional data available to be purchased if required.<br \/>\nSign up is free and you will only be billed after you start uploading files.<\/p>\n<p>There is no cost to share files securely with other Cryptoloc Cloud users however sharing files securely via SecureShare with non Cryptoloc Cloud users incurs a $1 fee per link.<\/p>\n<p>For an overview of our plans and pricing please visit our website the Cryptoloc website.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4371\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4371\" aria-controls=\"collapse4371\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Does it cost other users to download or update files I have shared with them?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4371\" data-parent=\"#sp-ea-437\" role=\"region\" aria-labelledby=\"ea-header-4371\"><div class=\"ea-body\"><p>No. People you share with are never charged. Any files uploaded to your Cryptoloc Cloud by them will be included as part of your storage used.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4372\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4372\" aria-controls=\"collapse4372\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> I have a Business Account with Members. Does it cost to add staff to my Account?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4372\" data-parent=\"#sp-ea-437\" role=\"region\" aria-labelledby=\"ea-header-4372\"><div class=\"ea-body\"><p>Yes, each user incurs a monthly account fee. However, each additional user increases the total available storage by an additional 2 TB, and you can add as many users to your business account as you require.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4373\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4373\" aria-controls=\"collapse4373\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How much does it cost to use SecureShare?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4373\" data-parent=\"#sp-ea-437\" role=\"region\" aria-labelledby=\"ea-header-4373\"><div class=\"ea-body\"><p>Sharing files via SecureShare starts at $1 per link. Cryptoloc offers price reductions for high volume usage under our volume pricing model. To find out more please contact us via our website.<\/p>\n<p>Remember Cryptoloc Cloud users incur no cost to share files with other Cryptoloc Cloud users.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4374\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4374\" aria-controls=\"collapse4374\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How much is the Account Recovery fee?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4374\" data-parent=\"#sp-ea-437\" role=\"region\" aria-labelledby=\"ea-header-4374\"><div class=\"ea-body\"><p>The Account Recovery fee ($15) covers administration costs in verifying your account internally, as well as obtaining approval and verification from your trusted Escrow Agent.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4375\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4375\" aria-controls=\"collapse4375\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How much does it cost to verify My Account?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4375\" data-parent=\"#sp-ea-437\" role=\"region\" aria-labelledby=\"ea-header-4375\"><div class=\"ea-body\"><p>The account verification cost is $10.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4145\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4145\" aria-controls=\"collapse4145\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How can I close my account<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4145\" data-parent=\"#sp-ea-414\" role=\"region\" aria-labelledby=\"ea-header-4145\"><div class=\"ea-body\"><p>To close your account, please login to our website, then select My Account from the menu accessed by clicking on your profile in the top right of the page. On the My Account page, select Privacy and Security and click on 'Close account now'.<\/p>\n<p>If you have a personal account, you may log into our mobile app, go to My Account, click on the ... icon next to your name and then click on 'Close account'.<\/p>\n<p>For business accounts, only the account creator can close the account.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4146\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4146\" aria-controls=\"collapse4146\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How can I permanently delete my data<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4146\" data-parent=\"#sp-ea-414\" role=\"region\" aria-labelledby=\"ea-header-4146\"><div class=\"ea-body\"><p>To permanently remove your deleted data, please login to our website, then select Trash from the side menu. In the Trash page, click on Empty trash button.<br \/>\nBy emptying trash, all the deleted files and folders and their trace will be permanently removed in Cryptoloc Cloud after 10 days. This action is irreversible once proceed!<\/p>\n<p>For business accounts, only the administrators can empty trash.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<h2>Cryptoloc Secure2Client<\/h2>\n<div><style>#sp-ea-427 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 150ms;}#sp-ea-427.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 0px solid #e2e2e2; }#sp-ea-427.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #2d2d2e;}#sp-ea-427.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: transparent; color: #687076;}#sp-ea-427.sp-easy-accordion>.sp-ea-single {background: transparent;}#sp-ea-427.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1693378099\"><div id=\"sp-ea-427\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"minus\" data-col-icon=\"plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4270\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4270\" aria-controls=\"collapse4270\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is Secure2Client?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4270\" data-parent=\"#sp-ea-427\" role=\"region\" aria-labelledby=\"ea-header-4270\"><div class=\"ea-body\"><p>Secure2Client is a Managed File Transfer solution that facilitates the secure transfer of data from one computer to another. Built using Cryptoloc\u2019s patented encryption technology, Secure2Client enables you to send encrypted documents and request digital signatures to clients and third parties without the need to create user accounts on a web portal.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4271\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4271\" aria-controls=\"collapse4271\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What is Managed File Transfer?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4271\" data-parent=\"#sp-ea-427\" role=\"region\" aria-labelledby=\"ea-header-4271\"><div class=\"ea-body\"><p>Managed File Transfer (MFT) solutions use industry-standard network protocols and encryption to offer a significantly more secure method of transferring data than alternative solutions such as traditional File Transfer Protocol and HTTP. MFT solutions can automate and transfer data across your network, systems, applications, supply chains and cloud environments from a central point.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4272\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4272\" aria-controls=\"collapse4272\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Why use a Managed File Transfer solution?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4272\" data-parent=\"#sp-ea-427\" role=\"region\" aria-labelledby=\"ea-header-4272\"><div class=\"ea-body\"><p>As the transfer of files and information between organisations continues to grow, many businesses are struggling to meet their legal obligations in relation to data protection. Information can easily be sent to the wrong recipient, stored in the wrong location or shared in a non-secure application. Organisations can minimize this potential risk exposure by implementing a MFT solution such as Secure2Client.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4273\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4273\" aria-controls=\"collapse4273\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How does Secure2Client work?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4273\" data-parent=\"#sp-ea-427\" role=\"region\" aria-labelledby=\"ea-header-4273\"><div class=\"ea-body\"><p>Cryptoloc Secure2Client allows you to share documents securely without breaking the protection barrier of encryption. Traditionally people send and share documents via email however email is the most easily intercepted and vulnerable method of sharing information and the leading cause of ransomware attacks. Cryptoloc Secure2Client eliminates the associated risk of email by utilising Cryptoloc\u2019s patented encryption technology to encrypt the document and data contained within. Secure2Client utilises Cryptoloc\u2019s zero knowledge encryption technology, meaning that only the recipient can access the information and each shared document and version has an audit trail so you can see who and when the accessed the file.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4274\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4274\" aria-controls=\"collapse4274\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What are some of the features of Secure2Client?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4274\" data-parent=\"#sp-ea-427\" role=\"region\" aria-labelledby=\"ea-header-4274\"><div class=\"ea-body\"><ul>\n<li>Auditing and Reporting \u2013 Audit logs ensure complete transparency, enabling you to monitor activity across your environment for all movement of files.<\/li>\n<li>MFA \u2013 multi-factor authentication ensures only the intended recipient can access the information.<\/li>\n<li>Cloud Support \u2013 cloud deployment enables you to secure file transfers, no matter where those files reside and being hosted on Amazon Web Services offers operational flexibility and scalability.<\/li>\n<li>Secure Delivery \u2013 send files with confidence with full end-to-end encryption to the recipient.<\/li>\n<li>Extensive Security Controls \u2013 Cryptoloc\u2019s patented encryption technology assists businesses with the compliance requirements.<\/li>\n<li>Digital Signature \u2013 request and receive legally binding digital signatures from clients.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4275\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4275\" aria-controls=\"collapse4275\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How does Secure2Client integrate with my existing systems and processes?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4275\" data-parent=\"#sp-ea-427\" role=\"region\" aria-labelledby=\"ea-header-4275\"><div class=\"ea-body\"><p>Cryptoloc Secure2Client is an API available on AWS Marketplace to integrate with your applications via HTTPS. As Secure2Client is a Software as a Service (SaaS) API it easily integrates with your existing applications and as a fully hosted service, eliminates costly infrastructure of software updates.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4276\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4276\" aria-controls=\"collapse4276\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What are the applications for Secure2Client?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4276\" data-parent=\"#sp-ea-427\" role=\"region\" aria-labelledby=\"ea-header-4276\"><div class=\"ea-body\"><p>Cryptoloc Secure2Client can be used for any application where the secure sharing of files is required between two parties. Secure2Client offers a fast, secure and reliable file transfer solution. Any file type of any size can be transferred using Secure2Client.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4277\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4277\" aria-controls=\"collapse4277\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Does Secure2Client offer a signatory feature?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4277\" data-parent=\"#sp-ea-427\" role=\"region\" aria-labelledby=\"ea-header-4277\"><div class=\"ea-body\"><p>Through Cryptoloc\u2019s Secure2Client you can request and receive fully admissible digital signature certificates that are legally binding. Crytpoloc\u2019s technology guarantees the verification and integrity of the document.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-4278\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse4278\" aria-controls=\"collapse4278\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Compromised emails and the rise of Ransomware.<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse4278\" data-parent=\"#sp-ea-427\" role=\"region\" aria-labelledby=\"ea-header-4278\"><div class=\"ea-body\"><p>Compromised emails represent one of the biggest cyber security risks for an organisation and are the leading cause of ransomware attacks. A compromised email can come from an authorized source and enable cyber criminals to get access to your system where they can remain undetected, collecting data, issuing fake invoices, intercepting payments and more. Secure2Client enables you to send and share data securely using our patented encryption technology, ensuring that cyber criminals are both unable to access the information or compromise the transfer. As a secure managed file transfer solution, Secure2Client can significantly reduce the risk associated with non-secure alternatives.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<div>Need help navigating Cryptoloc?<\/div>\n<p>\n    <a href=\"\/video-guides\">See Our Video Guides<\/a>\n<\/p>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding\":\"xsmall\",\"padding_remove_top\":false,\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"row\",\"props\":{\"css\":\".el-row{\\n    margin: 0px;\\n}\"},\"children\":[{\"type\":\"column\",\"props\":{\"css\":\".el-column{\\n    padding-left: 0px !important;\\n}\",\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"style\":\"card-secondary\",\"text_color\":\"light\",\"vertical_align\":\"middle\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Knowledge Centre\",\"text_align\":\"center\",\"title_element\":\"h1\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding\":\"xsmall\",\"padding_remove_top\":false,\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"row\",\"props\":{\"css\":\".el-row{\\n    margin: 0px;\\n}\\n\\n\"},\"children\":[{\"type\":\"column\",\"props\":{\"css\":\".el-column{\\n    padding-left: 0px !important;\\n}\",\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"style\":\"card-default\",\"vertical_align\":\"middle\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Cryptoloc Cloud\",\"margin\":\"small\",\"margin_remove_bottom\":false,\"title_color\":\"secondary\",\"title_element\":\"h2\",\"title_style\":\"h3\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"[sp_easyaccordion id=\\\"414\\\"]\",\"margin\":\"default\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding\":\"xsmall\",\"padding_remove_top\":false,\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"row\",\"props\":{\"css\":\".el-row{\\n    margin: 0px;\\n}\\n\\n\"},\"children\":[{\"type\":\"column\",\"props\":{\"css\":\".el-column{\\n    padding-left: 0px 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